The 2020 Service Excellence Awards ceremony took place on 2 June 2021 at the Century City Convention Centre, Cape Town.
The following seven categories were awarded:
- Inspirational Support Employee
- Courageous Frontline Employee
- Exemplary Leader
- Inspirational Innovator
- Team Ground Breaker/Innovation
- Lead Programme of Project
- Barrier Breaker - Team
Download the 2020 SEA Booklet here.