The Service Excellence Awards (SEA) is an annual intervention within the Western Cape Government (WCG) which promotes a people centric culture, entrenches professionalism, as well as recognises and rewards excellence. The purpose is to entrench the Western Cape Government value of caring by appreciating and recognising employees in exemplary cases. The awards this year further explores a WCG recognition system, that extends to WCG residents and provincial municipalities for encouragement of service excellence.
The 2025 Service Excellence Awards ceremony will be held in September 2025.
Entries close 30 June 2025.
The following thirteen categories will be awarded:
- Best Collaborative Programme/Project
- Best Frontline Service Delivery Employee
- Best Frontline Service Delivery Team
- Best Public Service Innovator (Employee)
- Best Public Service Innovator (Team/Project)
- Best Public Service Leader (Exemplary)
- Best Red Tape Reduction/Ease of Doing Business Project
- Best Support Service Employee
- Best Support Service Team
- Best Municipal Project
- Best Municipality
- Best Resident Performance (Individual)
- Best Resident Performance (Team/Project)