The Service Excellence Awards (SEA) is an annual intervention within the Western Cape Government (WCG) which promotes a people centric culture, entrenches professionalism, as well as recognises and rewards excellence. The purpose is to entrench the Western Cape Government value of caring by appreciating and recognising employees in exemplary cases. The awards this year further explores a WCG recognition system, that extends to WCG residents and provincial municipalities for encouragement of service excellence.
We have heard your feedback and acknowledge the challenges many of you experienced when interacting with the SEA Online System, particularly difficulties with the registration process. We value your participation and are extending the closing date for entries to 9 July 2025.
How to Enter (updated):
All categories: Email sea@westerncape.gov.za, and the team will register you on the system so you can submit your online entry via the SEA website.
WCG staff: Please request the entry form from your SEA 2025 departmental representative or directly to the SEA Project Team. Watch out for the latest Corporate Communication mail with updated contact details.
The following thirteen categories will be awarded:
- Best Collaborative Programme/Project
- Best Frontline Service Delivery Employee
- Best Frontline Service Delivery Team
- Best Public Service Innovator (Employee)
- Best Public Service Innovator (Team/Project)
- Best Public Service Leader (Exemplary)
- Best Red Tape Reduction/Ease of Doing Business Project
- Best Support Service Employee
- Best Support Service Team
- Best Municipal Project
- Best Municipality
- Best Resident Performance (Individual)
- Best Resident Performance (Team/Project)
Key Dates:
Event Date: 19 September 2025
Entries Opened: 15 May 2025
New Closing Date: 9 July 2025
Eligible Service Period: 1 April 2023 – 31 March 2025
We look forward to seeing your inspiring stories and celebrating the incredible work being done across the province!