Inspirational Support Employee
This Category focusses on a Support/Operations (Back Office) Employee visibly demonstrating commitment to good governance and administration.
Mr Cornelson is a Support Administration Clerk at George Regional Hospital. He provides Electronic Content Management support to the hospital management and staff. With 21 years’ experience in the IT industry, staff are always comfortable contacting him about Electronic Content Management, or any IT related challenges, mainly due to his willingness to assist, with call-outs during the day, or night, even though he is not required to work overtime. His responsiveness ensures uninterrupted service delivery and that patients are not negatively affected due to unresolved issues. He also ensured that COVID-19 patients were able to contact their loved ones, by arranging tablets from Head-office, purchasing sim cards and ensuring that the tablets were operational. Through his responsiveness, Mr Cornelson is well organised, approachable, and believes in service delivery and putting others first.
Dr Ntatamala is an Occupational Medicine Registrar in the Health Impact Assessment component. Although training to become a Specialist in Occupational Medicine, he demonstrates a level of expert knowledge and skill that supersedes his training level. He goes beyond the call of duty in carrying out activities, including working after hours and supporting those outside the Department. He keeps up-to-date with developments in the Occupational Health and Safety space, enabling him to proactively address issues that will have a negative impact on the health system. Dr Ntatamala simplifies complex documents into understandable formats and was fundamental in sourcing a new, economical Occupation Health Information Management System, the first in the Province, through his Occupational Health and Safety knowledge.
Ms Mostert is a Procurement Specialist in the Supply Chain Management unit. She is seen as leader in her field and is always willing to share ideas and methodologies. Previously an Intern, she worked with supplier queries and B-BBEE certificates. After showing potential, she was assigned as candidate data analyst during which she conducted self-learning on Microsoft Power BI analytics and MS Excel for data analytics. She ensured that management reports were produced when existing staff moved out of the unit and has gone beyond the call of duty to produce credible reports. Her responsibilities include data analytics, providing insightful inputs into the Provincial Disclosure Report; President’s Report, and other ad-hoc requests received from oversight bodies. She is an integral member of the Supply Chain Management COVID-19 task team. At the onset of the pandemic, Janine was tasked to provide departments and municipalities with commodity specific information for the procurement of PPE.
Ms Behardien has worked for the Department since 1982. She is an Administrative Officer at the Western Cape Library Service, known for her expertise. She provides professional support services to the Assistant Director: Metropole, administrative support to the Deputy Director: Regional Organisation; SLIMS Administrator support functions to the Deputy Director: Central Organisation; Directorate IT liaison duties interaction with the City of Cape Town Library and Information services, synchronising database content between the Provincial IT System and the City of Cape Town System; as well as asset management support to the Western Cape Library Service. Her effective track record attracts requests and enquiries to which she responds timeously. During lockdown, she consistently performed her professional support services from home. She demonstrates that service excellence is the best marketing tool for any entity. Through her service excellence, she strengthened partnerships within Department, Library Services, and the City of Cape Town.
Mr Sherry works in the Directorate Business Strategy and Stakeholder Management. He coordinates the Transform to Perform Strategy Provincial Programme, including communication across Western Cape schools.
Although Mr Sherry works behind the scenes, he has become a pillar to the Western Cape Education Department schools he supports in embracing the Transform to Perform Strategy. His commitment and values influence the thinking of the broader school community, with the main aim of modifying behaviours. His actions assist in the attainment of schools’ visions, missions and goals and the improvement of behaviour, discipline and social engagement. Mr Sherry goes to great lengths to identify and stop unethical and unscrupulous behaviour at schools. His ethical approach, assertiveness, dedication and commitment to the Transform to Perform Programme ensures that all schools comply with requirements, requests and deadlines.
