Department of Health and Wellness
Lauren Hopkins, a dedicated member of Metro EMS since 2010, began as a volunteer and rose to the role of Basic Emergency Care Practitioner.
Known for her exceptional diligence and highest case statistics among colleagues, she assists willingly to ease workload. Revered by the community for her courteous, respectful service,
Lauren embodies Batho Pele principles, maintaining well-organised ambulances and approachable demeanour, fulfilling core service values.