Bitou, Eden Municipality
Digitalisation drives this project, enhancing accessibility and engagement with the municipality. It decentralises content management, streamlines website operations, and fosters online interactions. Change management ensures smooth adaptation. Public input shapes policies, prioritising business needs for an enabling environment.
Online training benefits SMMEs and the municipality. Real-time engagement with the Red Tape Reduction Unit removes business obstacles. Overall, the project optimises business-government interactions, fostering growth and efficiency.